Service experience survey 2014-2015

During 2014–2015, 788 service users and 76 carers took part in the survey. Here are the results:

How do you rate our services?

2014 15 Stats Graphic

Do you feel safe whilst getting support from Making Space?

95% of service users and carers said they feel very safe.

Do you feel confident expressing a concern to Making Space? 

84% of service users and carers said they feel confident when expressing a concern to us.

Do you know what to do in an emergency?

67% of service users and carers said they know exactly what they need to do in an emergency.