Waterloo care workers win national Team of the Year award
A team of support workers at a residential care home have won a national award for the quality of their care and commitment to residents in the face of unavoidable disruption.
Palmyra provides residential support for people living with mental health conditions. Run by the adult health and social care charity Making Space, the Palmyra team have proved that when faced with unexpected challenges they work together to ensure residents continue to receive the excellent 24-hour care and support they expect.
And now, their dedication and commitment have been recognised with an award. The Making Space Colleague Awards are held annually to recognise and pay tribute to the individuals and teams amongst the charity’s 1000 nationwide employees who inspire others, go above and beyond expectations and make a real difference.
The Team of the Year Award is given to a team that has done the most to improve the quality of experience for the people they support – and the judges agreed the Palmyra support team do just that.
Stephen Watson is manager at Palmyra. He said: “As a team we feel that is a wonderful to win this award as we have gone through some difficult challenges and not once let them affect the great level of care and support we offer. The team organise themselves to maintain a calm, supportive atmosphere and patiently work through anxieties. We’re a strong team and we’ve never been more committed to upholding the high values that underly Palmyra and Making Space.”
The Team of the Year Award was judged by Emily Blackburn, operations coordinator at Paragon Skills, and Making Space chief of operations Nick Farmer. They said: “Stephen is rightly very proud of his team. It’s very clear to see from their interactions and positive relationships that they are thoroughly deserving of this award.”
The ceremony was held at Manchester’s The Edwardian hotel, which Stephen attended with deputy manager Neil Harper, senior support worker Jacki Murphy, activities co-ordinator David Valentine, and support workers Amy Morris, Richard McArd and Annette Harris.
Support worker Susan Wakelam was unable to attend in person but, as Stephen stressed, “This award is for the whole team – they really deserve it and I’m so happy for all of them.”
Nick Farmer, Chief Operating Officer, said: “I am continually inspired by the amazing work I witness throughout our services from our colleagues, and the team at Palmyra have proved that there are no obstacles to their dedication.
“We couldn’t be prouder of our winners, finalists and everyone who took the time to nominate colleagues. Each and every member of our Making Space team is an inspiration, which is why we embrace the opportunity to recognise and value their incredible work and take pride in the positive.”
The awards were made possible thanks to the generous sponsorship from businesses around the country. The Team of the Year Award was sponsored by procurement experts Procurem.
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