Open Door

Stockport citizens are now able to access our new helpline, Open Door, by calling 0800 138 7276. The helpline provides immediate 24/7 mental health crisis support and also tailored support via telephone and video

Phone 0800 138 7276
Services Mental health
Downloads Open Door Leaflet (pdf)
Open Door

Working in partnership with Stockport CCG and Mental Health Matters, Making Space is now delivering Stockport’s new virtual helpline service, Open Door.

With the current statistics telling us that 1 in 4 people will suffer with Mental Health, getting the right support in the right place at the right time is vital.

Open Door offers two key elements, a 24/7 helpline for immediate mental health crisis support and also a virtual service, which provides tailored support using telephone and video appointments.

24/7 Helpline
The 24/7 helpline can be accessed by any Stockport resident aged 18 and above by calling 0800 138 7276. Our helpline staff all hold a Level 3 Counselling qualification and can provide you with emotional support, practical advice and guidance. They can also provide onward signposting to other local services. Professionals, family members and carers can also call this number for guidance.

Contacting the helpline can give a feeling of relief, wellbeing and peace of mind. We won't judge, and our service is confidential unless the caller poses a risk to themselves or others.

Virtual Tailored Support
Our virtual service provides immediate, short term practical and emotional support aimed at delivering early intervention and prevention. We will work with you to build on your strengths, develop coping strategies and resilience.

To arrange a video or telephone appointment please call the helpline team on 0800 138 7276, who can refer you to the Open Door virtual team. Alternatively, you can email us on and we will reply directly to arrange an appointment with you.

Appointments can be offered via WhatsApp and Facebook Messenger video calling. Carers of people with mental health needs can also access this service.

You do not need to be referred to the service, and you do not need to have a formal mental health diagnosis in order to access our support.

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Mental health services

Mental health services

Our mental health services provide person-centred support for people living with a range of mental health conditions, whether mild to moderate, complex, challenging or long-term. 

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What we do

What we do

We are a national charity that provides services in the heart of local communities, in the comfort of people's own homes, and specialist care and support services.

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