Kingshill has taken home a prestigious social care award

December 2023 · min read

Our Kingshill team were crowned winner at the Great British Care Awards in the north west.

The team was handed the Co-Production award in recognition of how they actively involves the 15 residents in designing their own care.

Explaining their unanimous decision to give the award to the Kingshill team, the judges said: “Kingshill thrives on 24/7 personal support with co-production at its core.

“Residents lead decision-making, ensuring inclusion, empowerment, and value. From care plans to decor choices, their voices shape it all. Their testimonials echo gratitude for feeling heard, supported, and empowered in their unique journeys.”


Colette O’Neill, residential manager, Kingshill, said: “Winning this award means the world to us. It tells us that we are doing the best we can to support people to live their best lives.

“At Kingshill we make sure everything we do is person-centred, which means we never lose sight of the different needs of each individual. We work hard to make sure we are completely inclusive. Fully involving our residents in all decisions gives them a sense of belonging and inclusivity and allows them to have control over their lives and decisions around the daily running of the service.”

The team was nominated by Mark Thornton, our co-production co-ordinator. He said: “At Kingshill, the team works with residents to increase their independence and actively encourage them into supported employment and volunteering.

“Residents hold and chair their own monthly meetings and are fully involved in all aspects of their care. They’re regularly involved in training and development and recruitment, which helps us support and welcome new the best new staff and volunteers into our organisation.

“The team has demonstrated its commitment to working in partnership with residents consistently over the last few years and has developed its own materials to make sure residents stay actively involved.

“What the Kingshill team does truly demonstrates best practice in action.”

This is not the first time the Kingshill team has been recognised for its inclusivity. In July 2023, manager Colette and her team won the Co-Production trophy at our Making Space Colleague Awards, which shone a light on some of the exceptional talent amongst the charity’s 1,000 nationwide employees.

The team will now go on to the national finals taking place at the ICC in Birmingham in March hoping to win the UK-wide award.

Well done team!

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